Trinity Notice: MASKS STILL OPTIONAL FOR CLIENTS, OCT 3, 2023

As Trinity plays a vital role in the health and happiness of our clients, we keep the safety of our clients, community and colleagues our top priority. Together with you, we continue to follow protocols and recommendations from our provincial public health officer. 

First, starting Oct 3, 2023, mask usage for clients continues to be optional. Therapists and team members, however, will be wearing a mask. This follows the most recent guidelines from BC Public Health. During any session, your therapist reserves the right to request that you also wear a mask. 

Second, any clients and team members who are showing signs of cold or flu (chills, fever, coughing, sneezing, runny nose, sore throat, shortness of breath, loss of sense/smell, loss of appetite, fatigue) will be respectfully asked to refrain from visiting the clinic. Please know that we can provide tele-rehab in such a situation. If you are a client who is at a greater risk (i.e. immune compromised) extra precautions will be discussed and undertaken. 

Third, our team is committed to the strictest hygiene.  Upon entering the clinic, each client is encouraged to wash their hands. All equipment is thoroughly disinfected after each use, frequently touched surfaces are sterilized, and personal protective equipment (PPE) is being used in all appropriate situations. We will be continuing to limit the density of our appointments to reduce client-to-client contact. Administrative health guidelines from WorkSafeBC are followed strictly by all team members. 

Finally, each client is asked to complete a mandatory health screening survey before every appointment to ensure a safe visit. We kindly ask you to consider the possible risk to a health care clinic if you attend with cold or flu-like symptoms. It is our policy to respectfully reschedule an appointment when necessary. 

We are so proud of our commitment to safety as we continue to offer the highest quality of care. We will continue to work very hard for you.

Covid-19 Update