Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, or phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. We only collect personal identification information when you fill out a form on our website. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Any data we request that is not required will be specified as voluntary or optional. When requesting a reply back on our site, as appropriate, you may be asked to enter your: name, e-mail address, and phone number. You may, however, visit the Site anonymously.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Like any other website, Trinity Physiotherapy, Sport, and Wellness may use ‘cookies’ to enhance User experience. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
We may use Google Analytics and other third party services that place cookies on a browser across the website. These cookies help us increase our website’s effectiveness for our visitors.
To opt out of Google tracking, please visit this page http://www.google.com/policies/technologies/ads/.
Using collected information
Trinity Physiotherapy, Sport, and Wellness may collect and use Users personal information for the following purposes:
- To improve customer service and process appointment request
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their service. It may also be used to respond to their inquiries, questions, and/or other requests.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Links to third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Trinity Physiotherapy, Sport, and Wellness
2025 Willingdon Ave
Burnaby, BC V5C