This Privacy Policy governs the manner in which Trinity Physiotherapy, Sport, and Wellness collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.trinityphysio.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Trinity Physiotherapy, Sport, and Wellness.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.  Users may be asked for, as appropriate, name, email address, mailing address, or phone number.  We will collect personal identification information from Users only if they voluntarily submit such information to us.  We only collect personal identification information when you fill out a form on our website.  Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.  Any data we request that is not required will be specified as voluntary or optional.  When requesting a reply back on our site, as appropriate, you may be asked to enter your: name, e-mail address, and phone number. You may, however, visit the Site anonymously.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Like any other website, Trinity Physiotherapy, Sport, and Wellness may use ‘cookies’ to enhance User experience.  These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.  User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. 

User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.    If they do so, note that some parts of the Site may not function properly.

We may use Google Analytics and other third party services that place cookies on a browser across the website. These cookies help us increase our website’s effectiveness for our visitors.

To opt out of Google tracking, please visit this page http://www.google.com/policies/technologies/ads/.

Using collected information

Trinity Physiotherapy, Sport, and Wellness may collect and use Users personal information for the following purposes:

  • To improve customer service and process appointment request
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

We may use the email address to send User information and updates pertaining to their service. It may also be used to respond to their inquiries, questions, and/or other requests.  

The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.

Sharing information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.   We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Links to third party websites

At times we may make content or services from other web sites including our affiliated or co-branded web sites available to you from links located on this site. These other web sites are not subject to this privacy policy. We recommend that you review the privacy policy at each such web site to determine how that site protects your privacy.

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Trinity Physiotherapy, Sport, and Wellness has the discretion to update this privacy policy at any time.   We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.  

We will post those changes on this page, and/or update the Privacy Policy modification date at the bottom of this page.  Policy changes will apply only to information collected after the date of the change.

Your acceptance of terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.   Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions regarding this Privacy Policy please contact us at:

Trinity Physiotherapy, Sport, and Wellness

2025 Willingdon Ave
Unit 830
Burnaby, BC  V5C

info@trinityphysio.com
604-559-8705


This document was last updated on October 20, 2021. Privacy policy created by www.generateprivacypolicy.com

Privacy Policy