We believe in providing care in the most safe and convenient way. We are pleased to offer Virtual Visit Services for both Physiotherapy and Kinesiology. Expect to receive the same great high quality one-to-one care that you would in an in-person visit. This is a perfect option when you wish to receive care in the comfort of your home.

Virtual visits are covered through most extended health benefit plans and ICBC.

What is Telerehab?

Telerehab is a secure video platform that enables face-to-face assessment, education, exercise prescription and treatment remotely. Expect to receive the same high quality one-to-one care that you would in an in-person visit. 

With Telerehab, we offer:

ASSESSMENT
  • Listen carefully to your concerns
  • Identify your injury or condition
  • Observe your posture, range of motion and movement
  • Use other tools based on your individual needs
TREATMENT
  • Explain what will be best to manage your condition
  • Outline what activities can help alleviate your symptoms
  • Provide education and self-management techniques
  • Create, demonstrate and monitor home exercises

Does my insurance cover?

Yes! We can directly bill to the providers listed below. For other insurance providers, please speak to one of our office managers.

  • ICBC
  • WSBC - WorkSafeBC
  • Canada Life (Great West Life)
  • Sunlife
  • Manulife
  • Medavie Blue Cross
  • Pacific Blue Cross

How does it work?

1. Schedule a telerehab appointment:
2. Fill out an intake/ consent form:
  • Once you book an appointment, forms will be emailed to you.
3. Check out PhysiApp for exercise videos:
  • Download PhysiApp from your App store (free)
4. Close to appointment time?
  • Watch for a prompt to accept a video call
  • Choose a well lit, private space to be able to move around
  • Set up you device so you can be hands free
  • Dress as you would for a regular rehabilitation visit
Let's Get You Moving

We combine skill and experience to provide you with the best care.

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