Holistic Rehabilitation Services for ICBC Claims

Our team of experienced practitioners is devoted to helping you through your rehabilitation process. By offering a variety of services, we ensure the support you need for your recovery and improvement of your physical health.

If you have been involved in a car accident, we are here to help!

Our dedicated team is ready to support you through your recovery with a range of specialized services.
  • Direct billing to ICBC*
  • Experienced and knowledgeable team
  • Trusted by the community & medical professionals
  • Easy online booking
  • Convenient location with free parking
*Direct billing is available for the ICBC portion. This is not available for the additional user fees that apply to RMT (45- min or 60-min), Physiotherapy sessions (30-min or longer), Physiotherapy Clinical Pilates (30-mins or longer). 

What does your ICBC coverage* look like?

Type of Service Number of Pre-Approved** Sessions
Physiotherapy 25 sessions
Massage Therapy 12 sessions
Kinesiology / Active Rehabilitation 12 sessions
* Must have an active claim to access
** for first 12 weeks from accident date

Services offered to ICBC clients

Clients with an active ICBC claim can access various services simultaneously. Here’s how Trinity Physiotherapy supports your recovery:

Physiotherapy: 25 Sessions

A modality to help clients restore, improve, and maintain their physical health and mobility through means of physical intervention and patient education. Our team of physiotherapists is here to help clients get back to the activities they love while managing symptoms and preventing re-injury.


  • Manual therapy
  • Vestibular therapy*
  • Clinical Pilates*
  • Pain management


  • Improve function, mobility, and strength
  • Pain management
  • Patient education
  • Prevention of re-injury

Massage Therapy: 12 Sessions

A treatment involving the manipulation of the body’s soft tissue using various movement techniques and pressure to alleviate pain, increase mobility, range of motion, and promote healing. Trinity’s team of educated RMTs will assess and treat a wide range of injuries with an assortment of effective techniques.


  • Deep tissue massage
  • Myofascial release therapy
  • Swedish massage
  • Trigger point release therapy


  • Reduce pain
  • Reduce muscle spasms
  • Increase range of motion
  • Restore soft tissue health

Kinesiology & Active Rehabilitation: 12 Sessions

An exercise-based program designed to engage in corrective exercises and stretching to help fix muscle imbalances that can occur after an accident or injury, causing ongoing pain and discomfort.


  • Corrective exercises
  • Stretching
  • Muscle balance restoration


  • Individualized exercise routines
  • Movement education
  • Functional movement screening
  • Increase range of motion and mobility
  • Increase activity
  • Restore strength and balance

Has your claim ended? We can still help you!

If you have a claim that is past the 12 week mark of the accident date, Trinity provides continued support to get you back to your best! Talk to one of our receptionist team members about how we can try to help reactivate your claim.

Frequently Asked Questions

Clients can attend different clinics for different treatment types. For example, you can attend physiotherapy at one clinic and massage therapy at another clinic. However, clients are not allowed to attend different clinics for the same treatment type; ie. go to physiotherapy in one clinic one day and tomorrow at another clinic. (same modalities cannot be used at two different clinics)

Trinity will direct bill for the pre-approved treatment costs to ICBC. This is not available for the additional user fees that apply to RMT (45-min or 60- min), Physiotherapy sessions (30-min or longer), Physiotherapy Clinical Pilates (30- mins or longer). This portion can be submitted to your extended health insurance if you have any.

You may book your appointment(s) online. If you require assistance with booking, please speak to our friendly receptionist team and they will help find you a treatment time. 

Each therapist will conduct a re-assessment to see where you are along your recovery. This will be communicated with you so you will know what the next steps are. You may be able to continue with the program after a treatment plan has been submitted to ICBC for further approval.


  • 45 minutes Initial Assessment: $21 
  • 60 minutes Initial Assessment: $47.25 
  • 45 minutes subsequent: $21 
  • 60 minutes subsequent: $47.25 



  • Initial Assessment: No User Fee 
  • 20 minute subsequent: No User Fee 
  • 30 minutes subsequent: $10 
  • 45 minutes subsequent: $41 


  • Initial Assessment: No User Fee 
  • 45 minute subsequent: No User Fee

As recovery between every person is individual, your recovery depends on your injury, time between accident and assessment for treatment, your treatment plan and your commitment to recovery. 

Your practitioner will assess your injury and plan an appropriate treatment plan to your individualized needs. Throughout the course of treatment, you will be re assessed and asked about changes and any progression of symptoms. Your treatment will be modified as needed to progress you along to recovery.